Back cushions are too low. Pricing for upgraded cushions was way too high
Thanks for taking the time to share this feedback. While we are sorry to hear the Hillandale is not as perfect for you as we had all hoped, we are happy to receive your thoughts on the composition of the sofa, as our customers needs are at the forefront of priorities when deciding on what styles to offer.
We are sorry to hear that custom cushions may not be the option for you, but we do also offer a 100 day return and exchange period, in case a new style may be more suitable for your needs! You can reach out to email@example.com to learn more!
Best, Apt2B Customer Care