[[ product_title ]]
##OPTIONS##
##OPTIONS##
[[ formatted_price ]]
##DISCOUNT_DESCRIPTION##
[[ discount_description ]]
##DISCOUNT_DESCRIPTION##
Key Feature: The chaise ottoman can be moved to either side of the sofa
Shipping: Apt2B offers completely FREE delivery on every order! Our free entryway delivery includes placing items inside your home or apartment unit. Certain items may be eligible for our white glove delivery service option which includes room of choice placement, assembly and packaging removal for only $99!
Returns: Apt2B offers a hassle free 100 day return policy on all orders. We truly want to ensure that every customer is satisfied with their purchase! We offer 100 days to experience our products in person and great service to address any concerns or issues along the way.
For more info on the above, please visit our Shipping and Returns page
Key Feature: The chaise ottoman can be moved to either side of the sofa
Shipping: Apt2B offers completely FREE delivery on every order! Our free entryway delivery includes placing items inside your home or apartment unit. Certain items may be eligible for our white glove delivery service option which includes room of choice placement, assembly and packaging removal for only $99!
Returns: Apt2B offers a hassle free 100 day return policy on all orders. We truly want to ensure that every customer is satisfied with their purchase! We offer 100 days to experience our products in person and great service to address any concerns or issues along the way.
For more info on the above, please visit our Shipping and Returns page
We love our couch! Super comfy, the fabric is soo soft! Customer support was responsive, and professional. The free upgrade to white glove delivery was appreciated after an order delay. I would recommend, and order again!
We love our couch so much! It's the perfect glowy color to accent the vibe of the room. It's comfortable and looks great. The white glove delivery team was worth every penny. Super prompt, courteous and completed assembly on record time. 10/10 recommend.
There are so many things to love about this couch. It's large enough to comfortably support three adults, it fits perfectly in an 805 sq ft apartment, and it's far more comfortable than I thought it would be. It's firm enough that you don't just sink in when you sit down, yet comfortable enough that you can easily fall asleep on it. Unfortunately that has made it hard to get rid of family members who no longer mind sleeping on the couch. I really do wish that the support for the chaise had a storage compartment though. That would make it perfect.
The purchase experience:
Purchased sofa on 12/2 then confirmed fabric selection with a product specialist on 12/10/20. Production estimate at this time was on the high side understandably with COVID and the holidays. "10-12 weeks plus about 7-14 days in transit."
I ended up following up on the status of my order on 3/4/21 (week 12) and was told it would take another month. At this point in time the website was estimating 4-5 weeks for factory times which I found a little strange having already waited 12 weeks... Customer service was very polite and did understand my frustration and did end up upgrading shipping to "white glove" at no cost. The sofa finally shipped on 3/24/21 (104 days later). About 3 weeks delayed and I finally received my sofa on 4/13/21 (20 days to ship). All said and done this purchase took a little over 4 months to complete from start to finish.
The product:
However, customer support was right all along! IT WAS WORTH THE WAIT! The product itself is the star (5 star). The sofa is incredible and I couldn’t be happier with it and the great craftsmanship it took to build. It’s solid, comfortable and of course looks amazing. Even with 2 dogs that love furniture and stretching their legs out… so far it’s holding up. I hope it stands the test of time as I don’t ever want to have to replace it!
Overall:
Customers… If going through something similar, be patient!
Apt2b… I think if someone had reached out and kept me informed about the timing along the way, I…
After stressing months on out for a new couch, I’m glad I went in this direction! From the color, to the style and comfort I couldn’t be happier. The delivery service was also the best. Very communicative and made the delivery go by smoothly.
Sign up for email alerts on exclusive offers and deals!
