Melrose Reversible Chaise Sofa

I have had the Melrose Reversible Chaise Sofa for about 12 years or so now. My son has a cat that claws the sofa cushions all the time and there are no snags on it. The only problem I have is my other cat throws up hairballs and always on the sofa. I cannot get the stains off no matter what. I think the material is to be dry cleaned only. I will even see just a water stain after cleaning it off. Overall, I love how sturdy this sofa is and it's definitely been scratch proof if you have cats! :)

We absolutely love the quality of this sofa! We've now had it for over a year and its been great, very resistant to cat scratches and stains and very comfortable. We love that we can change the configuration around too to accommodate our Christmas decorations.

We’ve had our melrose sectional for almost 3 years now and it’s held up amazingly! Let’s start with the good. I love the way it looks. We get tons of compliments on it. We have three cats and they aren’t able to scratch the velvet material up. Any stains or messes are easily wiped off with a damp cloth. The two normal cushions are so comfortable and soft. This couch is also really comfortable to nap or spend the night on.

Now the bad, the sectional/chaise part of our couch is a huge let down for us. It is so uncomfortable we never use that seat - 1/3 of our couch. The largest cushion is overly firm and the ottoman base is not level with the couch. This causes our feet to be elevated. It kind of feels like you are sitting on a hill with your feet pointed towards to top. Very uncomfy!

Overall, this couch is good. I wouldn’t purchase again but I’m not rushing to get a new couch. If the chaise section part was softer and level it would be perfect.

I bought the Melrose Sofa 9 months ago and am very pleased. I can tell that this sofa will age very well as it seems to be very well made and the quality is outstanding. But the real reason for my review is the Customer Service. It is OUTSTANDING!! When we bought our sofa we also purchased a Rug and throw. Unfortunately, through no fault of Apt2B, we have had some bad luck with our area rug and Apt2B has replaced it for us twice now. This second time, I contacted them and didn’t expect them to do anything, since the rug was 9 months old, but just thought I would let them know about the issue. Jessica, was in touch with me right away and contacted the factory and in the end they replaced the rug again for us. Apt2B you have a customer for life. Any future purchases we will definitely buy through you. It means a lot to have a company that stands behind their products and takes care of their customers. I also want a shout out to Jessica she was so great to work with and went above and beyond. Thank you!!!

I was a bit worried about ordering this without sitting on the couch and trying it out, but it all worked out. Delivery and set up were easy and I Iove this couch- super comfy and fits well in the living room. Great in a smaller room.