Great couch but the chaise is higher than the couch
Giving the sofa 3 stars because the chaise height and the sofa height are different. The chaise legs are taller than the couch, so when you sit back on the chaise you sink into the couch and the cushion lifts up.
Thanks for your review and feedback. This is rare to hear! So sorry to hear about your concerns. We'd be more than happy to investigate this. Please feel free to reach out to firstname.lastname@example.org. If there are any discernible defects, Apt2B will swing into action and assist. Thank you.