Reviewed by Joshua M.
Verified Buyer
I recommend this product
Great couch
This couch is very comfortable and perfect size for napping.
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Based on 7 reviews
86%
of reviewers would recommend this product to a friend
Customer photos and videos
7 Reviews
Reviewed by Sara G.
Verified Buyer
I recommend this product
Review for Apt2B
I ordered this couch and had personal reasons for not completing the purchase. I'm sure I would've loved it and I hope to try to order this again in the near future, but I needed to share my experience with Apt2B. They have had excellent customer service and outstanding communication. Jessica has been my point of contact and she has been the best customer service rep that I have ever spoken to. I would highly recommend doing business with this company!
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Reviewed by Michael B.
Verified Buyer
I don't recommend this product
The color is off more gray than brown, has a hole in the corner, and recliner broke after 2nd use.
Hi, I wanted to love this couch. It matches the look in terms of size and overall design exactly as pictured. This is what the two stars is for. Sadly, the lack of the 3 remaining stars are due to the following issues. What they don’t tell you is when you sign stating it’s delivered that it means you’re signing saying it’s in perfect condition. We didn’t pay for the “install / set up” just the deliver it to the room. So there was no chance the delivery guys were going to wait while we cut it all open + put legs on + test the recliner. There is a hole (we did not make). We opened everything with a knife and that kind of whole is not a “stabbed with the end of a knife once” kinda whole. The color looks like a dark gray color. I added a dark color leather skirt for reference with and without flash. The last and saddest issue is the recliner broke on second use. You can see the difference in the hinges between the left and the right. We have no clue what we did wrong as there’s nothing under the couch blocking it. It worked the first time fine. So them setting it up wouldn’t have helped us anyway.
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Apt2B
Hi Michael!
Thanks so much for reaching out. We are very sorry to hear about the issues you are having with your order. Depending on the monitor settings of the source used to place the order (mobile device, computer, laptop etc.) color/hue may be vary slightly. This being said, we do ou best to depict all items as accurately as possible.
Regarding the blemishes and functionality, if you have not already, please reach out to support@apt2b.com and a member of our team will be more than happy to assist with resolution. We are very sorry again for any inconvenience caused, and look forward to making things right soon.
Thank you!
-Apt2B Customer Care
Reviewed by Roberta S.
Verified Buyer
I recommend this product
Gorgeous sofa!! Color is amazing
I love the style of this sofa and the low back, the leather is wonderful quality and the midnight teal is a gorgeous really saturated color. Only caution is to be careful when raising and lowering the power lift that there’s nothing to block the lift, like a pair of shoes or anything like that, it can easily get hung up.
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Reviewed by Mark B.
Verified Buyer
I recommend this product
Mark B.
The phantom sofa is great quality and comfortable
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