Easy to use, comfy!
It takes a long time to ship, but it was worth it. Delivery was also super easy to arrange and receive.
The couch is super comfy, a huge hit with my family, and the pull-out mechanism for the mattress is very smooth and easy to operate.
I did originally receive the wrong mattress (ordered a memory foam, received a spring) but I contacted customer service and they arranged a replacement immediately at no cost.