Sofa didn't last two years.
We ordered t the Saxon sofa, loveseat, and sectional covered in Firewood in late 2020. The set arrived in early 2021, it is/was beautiful. While we still have the loveseat and chair; the sofa's bottom frame cracked beyond repair this past summer (23'). We had hoped we'd get at least 10 years out of this set for the money we spent, but now we are on the hunt for another sofa to coordinate or a completely new set. One of the key issues with the Saxon design is the absence of a center support underneath.
Rated 1 out of 5
Thank you for your review. We are sorry to hear of your concern. The Saxon has an intentional design. Due to the strong materials and sinuous wire springs, it has been tested to be quite weight-bearing/long-lasting. Because of that, this type of report is quite rare to hear. The Saxon is a popular style and we often do not receive feedback like this. Apt2B offers a Limited Lifetime Warranty on Custom Upholstery that is Made in the USA, with free inspections/part replacements offered within the first year of ownership. Still, we are more than happy to take a look at this if you'd like. Kindly submit a claim through our website or reach out to email@example.com. Thank you!