My couch is beautiful.. the fabric looks expensive. The seams are flawless.. But at less than six months old, this couch squeaks and creaks with every movement. I’m insanely disappointed. I live alone, am a tiny woman, and hardly even use it to be honest, so there’s no reason why this should happen. I regret this purchase.
Thanks for your feedback- we're so sorry to hear about this! We would love to be able to troubleshoot these issues with you! If you haven't already, please send photos and, if possible, video of the issues at hand to our support team for help!
You can find links to our claim form which has upload image and video options on our site by using the Customer Care and FAQ footer links. Sorry again to hear you're having troubles and we look forward to assisting you!