Beautiful but not durable
We were so pleased with the Aiken dining table when it first arrived! It truly is an elegant design. Unfortunately, it became scratched and the finish came off in a few places almost immediately from normal use. It has now also buckled in one spot just from being cleaned with wood cleaner intended for this kind of furniture. I reached out to customer support twice and they were unhelpful. If you buy this table, be ready to keep it covered with a tablecloth or not use it every day.
Thank you for your review and feedback. We're sorry to see this damage! Our goal is for customers to enjoy their orders for years to come. We reviewed your correspondence with our team and we apologize for your communication concerns. To assist with the damage here, it looks like we provided tips on concealing the damage, a how-to video, how to avoid damage, and confirmed the material. If the tips did not work out, so sorry! In terms of cleaning solutions, we recommend mild, soapy warm water. We hope this information helps and are here for further assistance! Thank you.