Overall pretty good
The delivery was fantastic, though I will say I did not know what company was delivering until after a random company emailed me. But customer service was quick to help with that so no worries there. The mattress on the pull out bed isn't very comfortable, so I'm a little disappointed with that. But the couch is a perfect fit in my house and I enjoy the appearance for the most part.
Apt2B
Hi Emily!
Thank you for sharing this valuable feedback. While not the news we were expecting as customers usually find the sleepers quite comfy, this is helpful in determining ways we can improve product offerings in the future to meet our customers needs. :)
While we hope that you do enjoy the sleeper function as much as the look of the sofa, should you need further assistance or wish to explore exchange via the 100 day policy, please let us know!
Thank you again for your purchase!
-Apt2B Customer Care