By default, large items like our Made in the USA sofas, sectionals and sleeper sofas ship with free Entryway Delivery with the help of a delivery team. These large items also qualify for an upgraded White Glove Room of Choice + Assembly service for only $99! Have multiple White Glove-eligible items in your order? Still just $99 for the entire order! If your order is eligible for the White Glove Delivery upgrade then you will receive the option to choose this service during the checkout process. The $99 White Glove upgrade is a non-refundable, one time service fee. (Note - the delivery team probably won't be wearing actual white gloves. They're not 19th century butlers.)
If you do NOT choose the upgraded White Glove Room of Choice + Assembly option then your order will ship free through the Entryway of your home. With our free Entryway Delivery option, any assembly and room placement will be the customer's responsibility. Many of our items arrive pre-assembled (no customer assembly required) but we do offer products that will require assembly, such as wooden beds, credenzas and bookcases. Some items simply need their legs/feet screwed in to complete their assembly. Others require a little more elbow grease and a second set of hands. If your order qualifies for our upgraded White Glove Room of Choice + Assembly service then you will have the option to upgrade for only $99 at the time of checkout! This $99 is a non-refundable, one-time service fee. The White Glove Room of Choice + Assembly service is the option you will need to choose if you require help assembling a piece. Or feel free to take advantage of our Free Entryway Delivery – then all you’ll need to do is bribe your friends with pizza and beer or hire a TaskRabbit to perform the assembly for you!
For orders consisting of items that can be parcel shipped (i.e. FEDEX/UPS), most items arrive in boxes unassembled, but always come with very easy to read instructions! Also, many items don't require any assembly at all! If you have any questions regarding which delivery service may be attached to a given item, which items might require assembly, or which service you might like to choose, please contact Apt2B Customer Support and we'll be happy to shed some more light on the situation for you. You can also read more about our Shipping Methods and Assembly on our SHIPPING & RETURNS PAGE!
PLEASE NOTE: White Glove Room of Choice + Assembly applies only to items in an order that are eligible for this service. If your order contains items that are eligible for both White Glove Delivery and some that are eligible only for Parcel Delivery, your order may be shipped in two separate shipments, even if White Glove Delivery is selected at checkout. This means that some items may arrive sooner than others in your order. Apt2B’s goal is to ship your items to you using the fastest, safest and most convenient methods and shipping methods are selected at our discretion.