LOVE it
I legit looked at this couch for two years before I decided to take the chance and order it. I was very apprehensive buying something I’d never sat on but I read the hundreds of reviews and sought out independent reviews on other websites. The fabric samples were invaluable. I saw in another review that someone had customized the cushions to make two large bench seats. I emailed customer service and they were quick to respond, let me know the pricing, asked what I wanted to order and sent me an invoice to my email ready to go. I chose to go with the eclipse velvet fabric. Online estimate was 5-7 weeks to make it and potentially another 2 weeks to deliver. I’m in SC so I assumed it would take the whole two weeks since it was travelling across country. Was very shocked when I got a call EIGHT DAYS later telling me my couch had shipped and would be delivered in less than 2 weeks. Delivery team was on time, extremely polite, and all in my couch was delivered 21 days from when I placed my order. To say this is the best experience I’ve had ordering furniture online is an understatement.
Now the couch - it’s super comfortable. The velvet fabric is amazing. Guests literally can’t stop rubbing it and saying how amazing it feels. I have two dogs and when they say this fabric is cleanable they truly mean it and my dogs have decided to test that theory. So far they’ve thrown up and bled on it - all wiped out with a damp wash cloth. I haven’t tested cleaning it with a cleaning solution…