Loved at first but now I’m not so sure
When I first got this sofa I was over the moon. However after having it for a week I have to say I am disappointed in some things. If you look at some of the other pictures you can see ripples on the seat. Not sure if this is an issue with the fabric, the construction, or the cushions. However after just a single day of sitting on it mine is doing the same thing. I hate having to mess with cushions and so I thought this would be the ticket, but that isn’t the case. This isn’t a cheap piece and this isn’t something I expected to have to deal with so soon, but no one seems to make anything that is built to last anymore. Still enjoy the sofa just disappointed it doesn’t seem like it is going to hold up.
First, thank you so much for purchasing with us. It is much appreciated! We are so sorry to hear that you are not loving your new sofa as much as we had all hoped. Tufted cushions can experience what are called "comfort wrinkles" due to the threading in the fabric that creates the overall look. While this can generally be smoothed out after sitting, we understand if it is not visually appealing upon immediate standing.
We do not believe there will be any issues with longevity, as we have not had many reports of issues with this style. Please feel free to reach out to support at firstname.lastname@example.org should you have additional questions.
Thanks again for choosing Apt2B!