Meets Every Expectation!
I spent a few months shopping for a sofa for our living room. I didn't want to spend a fortune because I have two small children, 5 & 2, and we still have plenty of messy years ahead of us. I landed on the Scott 2pc L-Sectional Sofa in Ash with the Natural leg finish. We have had this sofa for three months now and it is exactly as billed. The sofa is holding it's shape; it's comfortable and on the deeper side so you can snuggle in; the customer service is outstanding; and the fabric holds up better to stains than anything I've ever seen.
On the ability to clean this fabric: I've spilled coffee (like the very last of the french press dregs that are basically a deep brown paste). My kids have wiped peanut butter on the seats. During shipping, the carrier marked the packaging with bright orange marker and somehow it got through all the plastic wrap down to the fabric, leaving a bright orange mark across the back. Most stains come off with a washcloth and water, like nothing ever happened. The orange marker required a little isopropyl alcohol and it is now invisible. I can't even guess at the original location of the stain. Seriously incredible fabric when it comes to stains. And it's soft to the touch.
On the customer service: prompt responses, immediate willingness to remedy the situation, and helpful answers. When I saw the sofa leg finish in person, it was darker than I was thinking it would be. Customer service gave me two options: a $100 refund or a new set of sofa legs…