Love the couch but not when its missing the connecting piece
Waiting so long for this couch when I get with COVID and manufacturing. Love it but we debating btw APT2B and Joybird, we went with APT2b based partly on customer service reviews. So far not been great. Our sectional came missing the bracket to hook them together and without them, they slide all over the place. Feel like this was a big oversight and hasn't been quickly addressed plus can't get any info on what is needed by the phone customer service. Pretty upset after spending 3,000 plus.
Thanks for your feedback! We are sorry to hear there was an issue with your new sectional, and it looks like since reaching out this situation is being resolved. It is not common that an order does not arrive as expected, but in the event that it does, we are always happy to make things right.
-Apt2B Customer Care