Beautiful, but uncomfortable and squeaky
This sofa is absolutely beautiful, but that’s about all it is. I have had this sofa for not even one year, and it is EXTREMELY noisy and creaks no matter where you sit on it. There is no reason why a couch this new, and expensive should make this much noise when a 120 lb person sits on it. It’s comfortable to sit on for a couple hours, but this isn’t one of the couches you can take a nap on and netflix on for hours. If you need a couch for staging or just for looks, this is perfect. Don’t expect to lounge around, and be prepared to deal with lots of creaking noises whenever you make the slightest movement.
Thank you for your incredibly valuable feedback and so sorry that things are not in tip top shape with your Miles Sofa. We took a look internally and this is the very first feedback that we have received about this sofa since we debuted it last year. So sorry for any inconvenience!
We in customer support are here to help and troubleshoot any issues that may arise so please do feel free to reach out to us at firstname.lastname@example.org and we'll do everything we can to assist asap!