Super cozy BUT…
The couch is super cozy BUT the process was incredibly ridiculous! It said 3-5 days shipping but it took 2 months to get what we paid for. First part of our couch was delivered in the wrong color. Then a month later they delivered another one which was wobbly and cushions were a different fit than the 1st couch. I can say Kristen was pleasant to work with at Apt2B in customer service. However, you don’t know what you are going to get as far as product. If you buy plan on it taking months.
Apt2B
Hi Nicole!
We are glad to hear that your new sofa is nice and cozy, as we understand the sofa can be the focal point of the room and the importance of comfort. We are of course not too thrilled that the process was not as we would have all hoped. In terms of receipt, this item ships within 3-5 days of order placement, but transit time can vary depending on the address of final delivery. This being said, we do not list expected date/time of arrival to your door, so we apologize for any confusion here!
It is pretty uncommon to have mix ups, but we are happy that customer care was able to assist and help make things right. We apologize for any inconvenience caused, but always happy to work things out. If you need additional assistance, please feel free to reach back out to support@apt2b.com.
We appreciate you for ordering with us!
-Apt2B