When we received our modular sofa we had some initial comfort concerns, it just wasn't what we expected. I reached out to customer service and was so impressed with their willingness to go above and beyond to address our concerns, fix the issue and make sure we were happy with our purchase. I'm pleased to say that we are now beyond impressed with the comfort of our sofa. It is a sturdy piece of furniture and feels amazing. Great for sitting and napping! I feel very good about my purchase and would recommend Apt2B to anyone. Also, if you have pets or kids, I highly recommend the performance velvet. We have an Old English Sheepdog and he lives on the couch. We never see dog hair on it (he is considered a moderate shedder), it wipes up easily and seems to be drool resistant!