Reviewed by Casey M.
Verified Buyer
I recommend this product
Love it
We love this new couch. Its soft, the perfect size, and veryyyy comfy!
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- home
- / Design Your Winter Retreat
- / Vera 2pc Sectional Sofa
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Based on 13 reviews
85%
of reviewers would recommend this product to a friend
Customer photos and videos
13 Reviews
Reviewed by Mary P.
Verified Buyer
I don't recommend this product
Couch has a hole in fabric
Couch is really nice and beautiful, however there was a factory defect in the cushion that I reported the same day as I received it in September and was approved to receive another cushion cover, and it’s the end of November and I can’t seem to get an update from the factory about when this will actually ship. The original estimate was 45 days. This seems rather ridiculous for a cushion cover.
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Apt2B
Hi Mary,
Thanks for sharing your thoughts and for your review! We're sorry to hear about the delay with receiving a new cushion cover. We realize the disappointment this poses so we appreciate your patience. We can see on our end that our team is in communication with the factory and we are rushing this as much as possible. We can assure you that this type of delay is unusual so your patience is sincerely appreciated!
Thank you!
Reviewed by Betsy
Verified Buyer
I don't recommend this product
Beautiful but beware measurements & hidden return charges
This sectional appeared beautiful but never made it into my house, as it could not be delivered into our living space. The doorway measurement was correct but the clearance through the door (to a wall) was not - so make sure you're requesting from Apt2B ALL measurements before purchasing. We unfortunately had to refuse delivery and return the piece and were charged over $500 in shipping costs for the "free" return. Unfortunately, there is no disclosure of shipping costs up front, so when you're in a bind and have to return the merchandise, you'll pay a steep fee that is not disclosed prominently at time of purchase.
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Apt2B
Hi Betsy,
Thank you for sharing your thoughts! We're sorry to hear your sofa could not fit and for this experience. We know that's very disappointing! Apt2B proudly covers all initial shipping fees. They are calculated by the delivery carrier and in the unfortunate event of a return for any reason other than damage or defect, return shipping fees apply. Please note that we outline our return process and tips on how to measure for a successful delivery on our website. Still, we're always here to help and welcome questions pre and post purchase! Here if you need anything else and so sorry this one didn't work out!
Reviewed by Pam
Verified Buyer
I recommend this product
Color is incredible!
It's huge, and soft, and so comfortable! Was concerned the yellow would be to brown in the honey shade but took a risk and it's perfect! I'm not done furnishing my apartment with decorations and a rug yet, but soon this is going to be exactly the space I envisioned with a sectional yellow sofa as the starting point. Thanks Apt2B!
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Reviewed by Douglas F.
Verified Buyer
I recommend this product
Fantastic
We’re very happy with this couch. It was delivered ahead of schedule, easy to assemble, and super comfortable.
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