stylish well built sofa, shows lint/hair easily
I love my new phantom sofa; it is very stylish and the sofa and the footrest mechanism both feel sturdy. The electronic footrest mechanism is very smooth and allows for many different positions. The velvet is incredibly soft. The seat cushion is not very thick but is comfortable if you like furniture that is on the firm side; the back and sides are more cushy. Customer service is very responsive and fixes problems: for example, someone told me I would not need white glove delivery and then it turned out that the legs did need to be put on with a power drill. APt2B refunded me the difference between white glove delivery cost and what a handyman charged. Reasons for 4 rather than 5 stars: the back is a bit on the low side for me and I'm only 5'4"; this might be a deal breaker for a taller person/ they might have to slouch down into the seat (the seat is plenty deep for a taller person) And be sure to have a roller at hand, as the velvet shows every bit of lint - not a good fabric choice for a pet owner. I needed to ditch my fuzzy throw. But all in all, a terrific product at a very good price. It is listed in the "ready to ship" section and was sent out quickly, but with covid -related shortage of trucks/ drivers for large furniture delivery, the first delivery date was cancelled and it arrived 4 weeks after order date (with Christmas and New Years holidays ).