VERY very poor human factors
This an attractive chair but the armrests and back are not designed for comfort. This would be ok for very occasional use but it is not a functional desk chair. This is my first purchase from APT 2B and when read the fine print of the return policy I was very disappointed to see that it is a very cumbersome process and there appears to be a re-stocking fee, as well. We were planning on ordering 2 sofas from this seller but we're so disappointed we will have to look elsewhere.
We are so sorry to hear that your new chair is not comfy. We really want you to love your items! As such, we do proudly offer a 100 day return or exchange policy, and for any items that ship via parcel carrier, there is actually no restocking fee. In addition, if you are unhappy or wish to choose a different style, we actually gladly waive any restocking fee on most items in the event of an exchange!
We in no way wish to deter our valued customers from return or reselection, as we understand the importance of truly loving your furniture. Please feel free to reach out to email@example.com should you need further assistance.