We love our couch!
We spent a long time researching couches before we made our selection. Shopping on line was risky because we couldn't see the product or even try it before purchase.
We knew we wanted a reversible chaise and we wanted something that could sustain the antics of two teen boys and a large dog. We got swatches from 4 or 5 different manufacturers. Finally, it came down to Apt2B and another company. What tipped the scale was Apt2B is American made and I couldn't find any bad reviews - like I could for the other company.
When we ordered Apt2B was responsive when I wanted to get an additional couch cushion. The company kept to the timeline it gave us when we ordered and communicated exactly as it said it would. Zero surprises from order to delivery.
Excellent product. Excellent customer service.