Wish I could sit on it
I'm sure my sofa will be lovely if it ever gets here. Shipped at the beginning of June, its now the end of July and I have yet to get it. I ordered because they said ready in 4 weeks, little did I know that shipping adds another 6+ weeks to that. Very disappointed in the whole delivery process.
Thanks for reaching out and we appreciate your feedback. We're so sorry to hear that your sofa delivery is taking longer than expected! It certainly seems like it is taking longer than our average delivery time, even to your area in the upper midwest which can skew a bit higher. National delivery carriers are experiencing widespread delays now due to increased volume and demand and we're seeing many challenges with our 3rd parties as a result.
That being said, we have a portion of our customer care team devoted to addressing delivery-related issues so if you haven't reached out to us yet at firstname.lastname@example.org, please feel free to do so and our team will be glad to advocate on your behalf and assist to the best of our ability! Sometimes, an experienced helper can make a big difference so please use us if you need us! We're here to help :)
-Apt2B Customer Care