LOVE the sofa, hated the delivery process
This sofa is amazing! The seat is just soft enough, with a firmer back and arms for support. The color is exactly as it looks in the pictures-- a dark inky blue. It's absolutely gorgeous. The fact that it has a not-ugly footrest (with super hidden control buttons) elevates this sofa beyond the standard.
The only downside for us pertains to the delivery only. The sofa itself is perfect. A huge perk for deciding on this sofa was because the site said that it was a ready-to-ship sofa from their warehouse (based in LA where we live). The site said it could be shipped out in approximately 3 days. This specific sofa ships from another warehouse on the east coast, so it will take 2-3 weeks to arrive. That was annoying enough as it was, but the delivery company was scheduled to arrive some time on a Saturday for the white-glove delivery. I called the morning of Saturday to get a better window of time, and they told me they'd arrive between 2-6pm with a call 30 minutes prior. 5:30pm rolls around, and we haven't heard from anyone, so we call back only to find out that they close at 5pm, and are closed completely on Sundays. We called back on Monday, and after a lot of back and forth, they agreed to send them back on Thursday, almost a week after the original delivery date. It was extremely frustrating, and downright stupid to have a delivery time AFTER your office closes with no way of reaching anyone.