Overall, the couch is beautiful and solid. The fabric (hacienda velvet) is luxurious, soft, and durable. We’ve had the couch a bit over a month and it’s done well with two adults, two kids, and two dogs. We can get our whole family of four on the couch (two plus size adults and small kids) and three large adults comfortable. You could probably get four regular sized adults, too. The armrests are solid and don’t feel like they’ll bust when (inevitably) the kids sit there.
I have two small complaints that I would take off half a star if possible. 1) the back cushions do not extend across the whole back of the couch, leaving about a five inch gap either between the cushions or at one of the ends. It’s not a dealbreaker, but it IS annoying. 2) below the back cushions is a hard ledge the cushions sit on. The seat cushions are in front of it. Depending on how you sit down, if you catch that ledge with your butt, it can be a bit painful. I assume it to keep the back cushions upright and make sure they don’t sink, but again, it’s annoying and can be uncomfortable.
I do feel like the couch will last us quite a few years and I am overall pleased with the purchase considering we couldn’t test it ahead of time.