Beautiful Sofa... Issue, but resolved
My Harrison sectional sofa in Cloud velvet came damaged. Most of the legs were sticking out during the delivery, and therefore damaged. Some of the upholstery had small marks. I called right away.
Their customer service team logged my complaint and promised to resolve my issues. I called a couple days later, spoke to "Candice" who was lovely. We ended up agreeing on new legs and a new cover for the chaise portion. They were offering to send another sofa, but I did not need that. The sofa is very beautiful and the fabric is luxurious. Their customer service was A+. I am very satisfied.