I ordered the Carson Loveseat using the decide later option, and that entire process was simple and the team at Apt2b was very responsive.
The loveseat itself fells very sturdy and I'm still infatuated with the ruby velvet fabric. I feel like the quality of the loveseat is built to last.
There were some minor damages during shipping, and I emailed Apt2B about this. They worked on making sure that this was addressed.
My one piece of advice is to unpackage the furniture in front of the delivery people before signing, so that you can make claims about damages right then and there.