Soto ecru
I ordered the Soto apartment size sofa in vintage chenille ecru color with the weathered oak legs. Ordered 12/11/22 received 2/9/23 so in line with 5 week time frame. Sofa is beautiful, firm but comfortable. Delivery was iffy, 2 hours past confirmed time and they wanted to deliver the next day but I would not be home so I accepted delivery at 10pm. Other issue with logistics is many text’s but you can’t text back you have to call or email. Want you to sign to accept delivery before unwrapped & inspected. Happy with the sofa, delivery process needs work.
Apt2B
Hi there,
Thanks so much for your review and feedback. We sincerely appreciate it! First, so happy to hear you are enjoying your sofa. That's fantastic to hear! Of course we are disappointed to hear of your delivery experience. None of that should have happened but while it may seem hard to believe, delivery issues do not happen very often. Nonetheless, we apologize! This feedback is very much appreciated so it can be shared with management. We hope you enjoy your sofa for years to come!