beautiful sofa, wiggly legs, shipping delays
The sofa is beautiful and comfortable. I absolutely love the lavendar velvet. The sofa was built in 2 weeks, however, it took the next 8 weeks to receive it. As I understand it, the sofa was delivered to a warehouse in Kansas within 2 weeks after manufacturing, but it just sat there waiting for a delivery truck to be scheduled. One other thing, the sofa is a little wiggly. The delivery guys put the legs on a tight as they could, but I still feel movement. I may look for another leg for the middle of the back.
First off, thank you for your review and feedback. We appreciate you sharing your thoughts! We are so happy to hear that you find your sofa beautiful, comfortable, and love your fabric choice! That's great to hear. Of course we are disappointed to learn of your delivery experience and leg concerns. We realize the inconvenience this poses so we are here and happy to help! The wiggling is certainly uncommon but easily resolvable. If you didn't receive leg washers, we'd be happy to send some your way immediately. In fact, we'll get started on an order just in case! The washers should be slipped over the leg screw and then you may screw the legs back in. As noted, the wiggling isn't very common but easily fixable. We will resolve this for you! Please stand by for an order confirmation email from our team.