Bought this in stone. It’s extremely comfortable, including the pull out bed. I had a foam topper (1inch) from my futon that I added to the mattress and was able to fold it up with the mattress into the couch, which is great. I don’t think it needs a topper, I only added it because I had it. I’ve already spilt some tea on the couch and was surprised to see that the tea just wiped right off! The arms are very stable and my laptop sits on them easily. And yet, they are also very comfortable. I can lay down with my head on the arm rest and be super comfortable. I also purchased a spare “short” cushion so that I can convert the couch from a section to a regular sofa at any time. I’ve a small apartment and need the room for a tree during Xmas, so I really appreciate the versatility of this couch. There was some trouble with the delivery even though I gave customer service the door and hallway dimensions. I’d forgotten to account for the fact that the hallway to my apartment is curved. Fortunately, the delivery people were amazing. They found a creative approach and got it in without having to remove the door.
I do think there is some room for improvement. For one, it seems like a wasted opportunity not to have storage in the chaise. I wonder if the arms could also be used for storage without compromising their comfort and look. It would also be very helpful if there was an option to tie or clip the cushions and chaise in place. They have a tendency to slowly sneak out on you. I…