Like it...don't love it
After waiting 2 weeks past the expected delivery date, then more weeks because it was delivered with no feet i really wanted to love this, but for me it's a meh. It's comfortable to sit on for sure, but the cushions do not fully fill the cases so one doesn't get the sharp lines as pictured online. I have lumps and bumps that never come out. Makes it look 10 years old...
Thanks for sharing your thoughts! We're sorry to hear about the issue you're having. We know this is disappointing. We don't receive feedback like this very often so we do apologize! It sounds like you may be experiencing is known as comfort wrinkles. Comfort wrinkles are normal with the cushion break-in process and can be mitigated by fluffing and rotating any cushions that can be moved. To resolve, we're happy to let you know that your cushion insert is covered under warranty within the first year of ownership and may be replaced once if requested within 365 days of delivery. If you need further assistance and would like to explore that, please do reach out to email@example.com.