The tragic part is this is the THIRD couch (2 couches, 1 loveseat) we have ordered from Apt2B in the past 6 months for 2 places — and the first & only one we are unhappy with. Unfortunately, it also cost the most being a sleeper sofa. Where to begin?
1) The Nora couch itself is a cool shape, look and is relatively comfortable. BUT the Clementine swatch looked like a golden, warm orange with brownish undertones as swatch, perfect for our 1960s tans, browns, golds and warm oranges in our office. And it looked even warmer in the photos on Apt2B's site when we viewed the couch with Clementine fabric. Tragically, it arrived a bright, whitish-toned, glaring, carrot orange. Warm is not even remotely a descriptor — it clashes with everything next to it, including our beloved 1960s paintings it was meant to compliment.
2) We measured the couch space thoroughly before ordering, paid extra for white glove service & specified very plainly in our original order we live in San Francisco upstairs in a Victorian, typical here for multi-unit houses (which is most of the city). Delivery first said they were told there would be an elevator (!?) Never would have been hinted at by us & impossible in an old home. They worked hard to get it in our place saying it wasn't the stairs that were the issue but the door of the room it had to go through. We didn't even think to measure the door width (something that should be specified pre-order?) but they did work so hard to get it through. Not without…
