How does the ordering process work?

How does the ordering process work?

When you place an order through our website it will be secure, fast, and easy. You can make changes and...

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I want to place an order but I'm not sure of my fabric selection yet. Can I place an order to lock in a special sale price and choose my fabric later?

I want to place an order but I'm not sure of my fabric selection yet. Can I place an order to lock in a special sale price and choose my fabric later?

At Apt2B, we are happy to offer a "Decide Later" option on most of our made-to-order upholstery items! If you’d...

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Can I make changes to my custom order once the order is placed?

Can I make changes to my custom order once the order is placed?

All changes to custom made-to-order upholstery pieces must be made within 24 hours of purchase. No changes may be requested...

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Do you ship throughout the entire USA? What about internationally?

Do you ship throughout the entire USA? What about internationally?

We ship throughout the contiguous USA to happy customers every day! In fact, we offer free Entryway Delivery on every...

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Does delivery include assembly? Is my order eligible for White Glove Delivery?

Does delivery include assembly? Is my order eligible for White Glove Delivery?

By default, large items like our Made in the USA sofas and sectionals are delivered with free Entryway Delivery. These...

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Can you provide a Certificate of Insurance for my delivery?

Can you provide a Certificate of Insurance for my delivery?

Yes! Apt2B's delivery partners are insured and happy to provide any necessary documentation that your building may require. Please send...

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